3 YEARS PARTS AND LABOUR WARRANTY AVAILABLE AS STANDARD ON RETIGO COMBI OVENS*
*Applies if the oven is installed by a Retigo trained and registered engineer.
*Applies if the oven is installed by a Retigo trained and registered engineer.
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Years of expertise
*Applies if the oven is installed by a Retigo trained and registered engineer.
We’ve been installing and looking after combi ovens across the Midlands for years now, and the kitchens that give us the least trouble are always the ones that clean daily. It’s that simple.
Clean It Every Day
We know, we know — nobody wants another job at the end of a busy service. But your Retigo makes it about as painless as it gets. Pick a cleaning program, wait for the beep, chuck in a sachet of Active Cleaner, shut the door. The oven handles the rest while your team gets on with close-down.
A daily clean costs about £1.40 in consumables and takes minutes of actual staff time. Skip it for a few days and it’s a completely different story — grease builds up fast, smells develop, and getting it back to scratch means running two or three heavy cycles. That’s your oven out of action for two to three hours, and in a busy kitchen that’s money down the drain.
Then there’s the EHO visit to think about. If your oven interior doesn’t look right when they walk in, your hygiene stars are at risk. All for the sake of a £1.40 sachet.
Sort Your Water Out From Day One
We’re in the Midlands. The water’s hard. That means limescale, and limescale in a combi oven is bad news.
It clogs up the inlet solenoid, the piping, the manifolds — all the bits you can’t see and can’t reach with a cleaning product. Once it’s in there, you need an engineer to strip it all out, and that’s £200 to £350 a time. If parts need replacing, it’s more.
That’s why we fit a water softener to every Retigo we supply. It adds about £600 to the cost of the oven, which when you’re already spending six or seven thousand isn’t massive in the grand scheme of things. And it means you shouldn’t ever need to descale. Worth knowing too that Retigo’s three-year warranty doesn’t cover limescale damage if there’s no water softener fitted. We tell every customer this upfront.
The Bottom Line
Two things keep your combi oven running properly: daily cleaning with the right products, and a water softener to deal with hard water. Get those two right and you’ll barely see us for repairs, which as much as we like visiting our customers, is exactly how it should be.
We get asked this a lot. With Rational dominating the market and everybody calling their combi oven a ‘Rational’ regardless of who actually made it, why did we choose a different path?
Simple. We tried the Retigo, compared it side by side with everything else out there, and the build quality won. Where other manufacturers have started cutting corners — plastic components, cheaper hoses, boiler systems with more parts to go wrong — Retigo is still using stainless steel throughout and heavy-duty components built to last.
Three-Year Parts and Labour Warranty
No other combi oven manufacturer offers this. Three years, parts and labour, as standard. And they’re not looking for excuses to void it either. If your machine has a limescale issue in one area but a separate software problem, Retigo still honours the software claim. That tells you everything about their confidence in the product.
Direct Injection, Not a Boiler
Most combi ovens use a boiler to generate steam. More parts, more limescale risk, more things to break. Retigo injects water directly onto a specially designed fan that vaporises it and distributes steam evenly throughout the cooking chamber. Fewer moving parts, less limescale exposure, and more consistent cooking from top to bottom. They also use a flap valve to regulate temperature and humidity inside the chamber — when it gets too hot, it lets some heat out to keep things even. The result is uniform cooking every single time.
What Size Do You Need?
Retigo combi ovens come in three sizes: six-tray, ten-tray, and twenty-tray. Which one’s right depends on three things — your power supply, your physical space, and your budget.
All Retigo combi ovens are three-phase only, so you’ll need to check your power supply before anything else. If you’re replacing an old electric cooker, we can sometimes repurpose that supply. Otherwise, you may need an electrician to upgrade your board.
Electric vs Gas
Most of our customers go electric these days. Gas legislation in commercial environments has made electric the easier option, and there’s a practical bonus — electric Retigo ovens can have a built-in extraction canopy, which is a lifesaver in older kitchens where you can’t extend the hood. Gas machines can’t have that, so if your kitchen won’t accept a bigger canopy, gas isn’t an option.
Come and Try One
We’ve got a demo facility at our Loughborough showroom where Shaun will fire up a Retigo, cook actual food, and walk you through everything it can do. About seventy percent of the people who come in for a demo end up buying — we even won a UK award for our demo-to-sale conversion. The machine sells itself once you’ve used it.
Want to know even more?
Have a look at our buying guide articles:
Retigo vs Rational vs Convotherm
Before You Buy a Combi Oven — Four Things to Check First
About six to seven hundred pounds. The Blue gives you six core temperature probes instead of one, a thousand-recipe memory, and a bigger touchscreen with more programming options. For most small to medium kitchens, the Orange Plus does everything they need. The Blue is for operations that need precision — multi-site consistency, complex menu programming, that sort of thing.
Six-tray for small operations doing up to fifty or sixty covers. Ten-tray for most mid-size restaurants, hotels, and schools. Twenty-tray for banqueting, airline catering, and large-scale production. But power supply, physical space, and drainage will narrow your options before you even get to choosing a size. Come and see us and we’ll help you work it out.
Yes. A six-tray needs 16 amps per phase, a ten-tray needs 32, and a twenty-tray needs 64. If you don’t have three-phase, you’ll need an electrician to install it. Sometimes we can repurpose an old cooker’s supply, but check with us first.
Better build quality — stainless steel where Rational’s moved to plastic. A three-year parts and labour warranty that nobody else matches. Direct injection instead of a boiler, which means fewer parts to fail. Similar price point, but Retigo’s still building them properly. We sell what we believe in.
Absolutely. We’ve got a demo facility at our Loughborough showroom. Shaun will fire one up, cook actual food, and walk you through everything. About seventy percent of people who demo end up buying. We even won a UK award for it.
A six-tray Orange Plus starts at around £6,500 installed. The Blue six-tray is about £7,190. A ten-tray is around £9,300 and a twenty-tray is about £13,500 plus VAT. Stand and water softener are extras. We also rent from £85 to £135 a week, or we can arrange finance.
In the Midlands, absolutely. The water’s hard and limescale damage will clog your pipework and solenoids. Repairs cost £200 to £350, and without a softener, it’s not covered under warranty. An automatic water softener adds about £600 and prevents the problem entirely.
Ten to fifteen years with proper maintenance. That means daily cleaning with Active Cleaner, keeping the water softener topped up, and servicing once a year for medium use or every six months for heavy use. Skip the maintenance and you’ll shorten that lifespan significantly.
Depends on your situation. Renting means no capital outlay, hundred percent tax write-off on payments, and all maintenance and repairs included. If the machine’s beyond economical repair, we replace it free. Buying means it’s yours from day one with no ongoing commitment. Finance splits the difference. About a quarter of our customers buy outright, a third rent, and the rest finance.