Business Profile: Wellie Deli, Coalville
Nestled in the heart of rural Leicester, Wellie Deli is a thriving, family-run eatery located in Coalville. Renowned for its commitment to fresh, homemade, and wholesome food, the deli serves a broad menu spanning from hearty sandwiches to delicate salmon dishes. The kitchen team prides itself on delivering top-quality meals to its loyal customer base – often reaching up to 180 covers a day.
With such high footfall and an expansive menu, efficiency and speed in the kitchen are paramount.
The Challenge: Meeting Demand with Domestic Equipment
Prior to adopting Lincat’s CiBO+, the team at Wellie Deli relied heavily on domestic air fryers to manage their busy kitchen operations. Although the team worked tirelessly to keep up with demand, the limitations of domestic appliances meant long wait times and operational stress during peak periods.
The Solution: CSS and CiBO+ Transform Kitchen Workflow
Enter Shaun from CSS, who introduced the Wellie Deli team to the CiBO+ high speed oven. The result was immediate and transformative.
Jo, the owner of Wellie Deli, describes the CiBO+ as nothing short of a “game changer.” The unit’s speed and efficiency instantly revolutionised kitchen operations, enabling the team to serve customers faster while eanding their menu offering.
The Impact: Faster Service and Greater Menu Flexibility
Thanks to the CiBO+, dishes that once slowed the kitchen down are now completed in a fraction of the time:
- Pizzas: Previously took up to 20 minutes to prepare – now ready in just 3 minutes.
- Quiches: Once heated in a conventional oven for 15 minutes, now quickly refreshed in the CiBO+.
- New Menu Items: The team has even added toasties to the menu, confident in the CiBO+’s consistency and performance.
With programmable settings tailored to their specific menu items, the Wellie Deli kitchen now operates with far greater precision. The oven has not only enhanced speed, but also contributed to reduced stress for staff and improved service flow.
Customer Testimonial
“The CiBO+ has been a real asset to our kitchen. It’s been a bit of a learning curve at first since we were so used to domestic appliances, but it’s been absolutely worth it. It’s taken pressure off the kitchen and opened up new possibilities for our menu.”
— Jo, Owner, Wellie Deli
Conclusion: A Kitchen Revolution in Coalville
With the CiBO+, Wellie Deli now enjoys a seamless blend of speed, flexibility, and reliability in its kitchen. The investment has not only met the demands of a busy rural café but has empowered the team to think bigger, move faster, and serve better. In a high-demand environment, the CiBO+ has truly proven itself as an indispensable part of the Wellie Deli success story.